Maximize uptime, ensure patient safety, and maintain diagnostic accuracy with our expert Technical Support Services for medical imaging equipment and accessories. We offer responsive, knowledgeable assistance across CT, MRI, X-ray, ultrasound, and related diagnostic systems—so your facility can focus on delivering uninterrupted care.

Whether you’re facing a hardware issue, software error, or need help with system configuration or injector consumables, our team is ready to support you.

Our Support Services Cover:

Equipment Installation & Setup

• Initial calibration of CT, MRI, and X-ray systems

• Injector system configuration and testing

• PACS/RIS integration and DICOM network setup

Preventive & Corrective Maintenance

• Routine performance checks and equipment servicing

• Emergency breakdown support

• On-site and remote diagnostics

Remote Troubleshooting & Hotline Support

• Fast response via phone, email, or video call

• Step-by-step assistance for injector kits, imaging software, and accessories

• Troubleshooting injector alarms, software issues, and contrast delivery problems

Product Use Training & User Guidance

• Hands-on training for staff using contrast injectors, positioning devices, and imaging consumables

• Custom SOPs for hospital protocols and regulatory compliance

• Updates on new consumable compatibility and safe use practices

Why Partner With Us?

•  Expert biomedical engineers & imaging specialists

•  Rapid response time & minimum equipment downtime

•  Support for multi-brand systems: GE, Siemens, Philips, Toshiba, Bayer, Bracco, etc.

•  On-site support & remote diagnostics available globally or regionally

Whether you're a small diagnostic center or a large hospital, our Technical Support team ensures your imaging workflows remain safe, efficient, and fully functional—every scan, every patient, every time.